Terms of Service

Effective Date: Sep 2, 2026.

mene.com (the “Website”) is a website operated by Menē Inc., 307-334 Adelaide St. W., M5V1R4, Toronto, Canada (“we”, “us”, “our”, “Menē”). Your use of the Website is subject to the following Terms and Conditions (the “Terms and Conditions”).

Please read these Terms and Conditions carefully along with our Privacy Policy and, if you purchase Products through our Website, our Terms of Purchase, which govern our relationship with you in relation to the Website. If you have any questions about them or do not wish to accept them, please contact our Customer Care department at 1-833-MENE-24K before using this Website or purchasing Products.

Effective Date and Notice

We may change these Terms and Conditions at any time by updating this page. You should check this page from time to time to review these terms and ensure you are satisfied with and willing to accept any changes.

Using or accessing this Website and purchasing Products indicates your acceptance of these Terms and Conditions. If you do not accept these Terms and Conditions, please do not continue to use this Website or purchase Menē Products.

Information about Menē

Menē crafts jewelry from pure precious metals, including 24 karat gold, pure platinum, and pure silver. Our 24k gold and pure platinum collections are priced principally by reference to precious-metal weight and prevailing market prices. Our pure silver collection is sold as traditional fixed-price jewelry and is not sold or marketed as investment jewelry. Precious-metal prices fluctuate, and we do not represent or guarantee that any Product will appreciate in value, retain its purchase price, or produce any financial return.

You may contact our Customer Care department at 1-833-MENE-24K. The Website to which these Terms and Conditions apply and for which we are responsible is mene.com Our registered address is 307-334 Adelaide Street West, Toronto, Ontario M5V 1R4, Canada.

Product Categories

For purposes of these Terms:

“Investment Jewelry” means Menē jewelry made from 24 karat gold or pure platinum whose pricing is based principally on the Product’s precious-metal weight and the applicable market price.
“Silver Jewelry” means Menē jewelry made from pure silver and marketed by Mene as “Pure Silver,” which is sold at a fixed retail price. Silver Jewelry is not Investment Jewelry, is not priced solely by reference to its silver weight or the market price of silver, and is not represented as being likely to appreciate or retain value. Silver Jewelry may vary in weight from piece to piece, but its price is not determined by weight or the market price of silver.
“Products” means Investment Jewelry, Silver Jewelry, and any other merchandise offered by Menē, as applicable.

Your Use of the Website

We have made the Website available to you for your own personal non-commercial use. We reserve the right to modify, withdraw, or deny access to this Website at any time.

We may withdraw or deny access to users of the Website at any time should they breach any of the terms contained in these Terms and Conditions.

If you choose or are provided with a user identification code, password, or any other piece of information as part of our security procedures, you must keep this safe and treat such information as confidential, and you must not disclose it to any third party.

We do not guarantee that the Website will be compatible with all or any hardware and software and reserve the right to withdraw or modify the Website at any time.

Your use of the Website is at your own risk. To the fullest extent permitted by applicable law, the Website and its Content are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, or security.

We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited.

Our intellectual property rights

Any and all of the intellectual property rights including but not limited to trademarks, service marks, trade names, copyright, and other rights used or embodied within the Website that are and will remain the sole property of Menē Inc. Furthermore, you warrant that you will not, nor shall you attempt to, tamper with, modify, reverse engineer, gain unauthorized access to, or in any way alter any of our software or the Website itself.

The Website and any content, information, services, designs, names, logos, text, photographs, video, audio, audiovisual works, graphics, and user interfaces provided through the Website (collectively, the “Content”) are intended solely for customers of Menē’s personal and non-commercial use. You are specifically prohibited from: (a) downloading, copying, or re-transmitting any or all of the Website or the Content without, or in violation of a written license or agreement with Menē; (b) manipulating or otherwise displaying the Website or the Content by using framing or similar navigational technology; (c) copying, storing, editing, changing, preparing any derivative work of or altering in any way any of the Content provided on the Website; and (d) using the Website or the Content for any purpose other than for its intended purpose, as determined solely in Menē’s discretion. For greater certainty, any reproduction, distribution, transmission, display or broadcast of the Content requires the prior written consent of Menē.

By using the Website, you hereby accept that Menē reserves all rights and remedies available at law or in equity in connection with any actual or threatened violation of this section.

Resale Prohibition

Products are offered for personal use and not for unauthorized commercial resale. Menē may limit quantities, reject or cancel orders, suspend accounts, or refuse future purchases where Menē reasonably believes that Products are being purchased for unauthorized commercial resale, export, diversion, fraudulent activity, or other activity inconsistent with these Terms.

Nothing in this section prohibits a customer from lawfully reselling a genuine Menē Product that the customer owns, provided that the customer does not represent that the resale is sponsored, authorized, or conducted by Menē and does not misuse Menē’s trademarks, copyrighted materials, product imagery, or other intellectual property.

Product Information

Some Menē products may appear slightly larger or smaller than their actual size due to screen defaults and photography techniques. Other Products may be represented at a larger size than their actual size to clearly show details or smaller than their actual size to show the entire item. 3D product previews are for visualization purposes only and may not accurately reflect a product’s size and design.

We strive to achieve the approximate dimensions stated on our product pages, which are provided for directional purposes only. We cannot guarantee exact dimensions, as each piece is individually crafted and may have minor variations in dimensions, finish, color, texture, or weight.

Investment Jewelry is individually crafted and may vary in weight. For in-stock Investment Jewelry, the actual weight may vary by up to 0.5 grams from the advertised weight. For Crafted-on-Demand Investment Jewelry, the actual weight may vary by up to 1 gram from the advertised weight, and the final price may be adjusted to reflect the final weight. The Product’s final weight will be stated on its Certificate of Authenticity.

The real-time value displayed in the My Collection section of a customer’s Menē Dashboard is based on an average weight of your 24k gold and pure platinum pieces. Individual sale and exchange values will be based on each item’s Certificate of Authenticity weight at the prevailing 24k gold or pure platinum metal price. Silver Jewelry is not included in the My Collection metal-value tracking feature. Any references to weight for Silver Jewelry are descriptive only and do not mean that the Product is priced by reference to silver weight or market value.

Linking

We may link to other websites that are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our Website. We are not responsible for these websites in any way. It is your responsibility to check the terms and conditions and privacy policy of any other website you visit.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Subject to any non-waivable rights under applicable consumer law, any dispute arising out of or relating to these Terms or the Website shall be brought in the state or federal courts located in New York County, New York, and each party consents to the personal jurisdiction of those courts. Nothing in these Terms limits any mandatory consumer right or remedy available under the laws of your place of residence.

Terms of Purchase

Please read these Terms and Conditions carefully along with our Privacy Policy and Website Terms. These Terms of Purchase govern the relationship between you and Menē as it relates to the purchase of Menē Products from the Website. The Terms of Purchase in effect when you submit an order will govern that order. Any changes to these Terms will apply only to orders placed after the changes take effect, unless otherwise required by law or agreed by the parties. If you have any questions about these terms or do not wish to accept them, please contact our Customer Care department at 1-833-MENE-24K before using this Website or purchasing Products.

Effective Date and Notice

Menē may change these Terms of Purchase at any time by updating this page. You should check this page from time to time to review these terms and ensure you are satisfied with and willing to accept any changes before you purchase a new Menē Product.

Purchasing Menē Products indicates your acceptance of these Terms of Purchase. If you do not accept these Terms of Purchase, please do not purchase Menē Products.

Who Can Purchase from Menē

You must be over 18 to purchase Products from the Website.

We can ship to the following countries: Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bermuda, British Virgin Islands, Brunei, Canada, Cayman Islands, Chile, Costa Rica, Curaçao, Czechia, Denmark, Dominica, Egypt, Estonia, Finland, France, French Polynesia, Germany, Gibraltar, Greece, Grenada, Hong Kong SAR, Hungary, Iceland, Ireland, Italy, Japan, Lebanon, Liechtenstein, Macao SAR, Malaysia, Maldives, Malta, Martinique, Mauritius, Mexico, Monaco, Morocco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Singapore, Sint Maarten, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Barthélemy, St. Martin, St. Vincent & Grenadines, Sweden, Switzerland, Taiwan, Thailand, Trinidad & Tobago, Turks & Caicos Islands, United Kingdom, United States, Vatican City and Vietnam.

Formation of the Contractual Relationship

The contract is formed in the following way:

Once you have selected the Product or Products that you wish to purchase, select “Add to Bag” to add the Product to your shopping bag.
If this is your first purchase, you will be prompted to create an account. If you already have an account, you will be prompted to log in.
Upon creation or signing in to your account, you may check your basket and ensure that delivery details and shipping method are correct. We take no liability for incorrect shipping details being provided to us. It is your responsibility to ensure that all details are accurate.
By completing a purchase within your account, you accept our Terms of Purchase.
After you submit an order, Menē may send an automated acknowledgment confirming receipt of the order. This acknowledgment does not constitute acceptance of the order.
Your order constitutes an offer to purchase the Product identified in the order. Menē may accept, reject or cancel an order in its discretion, including because of product availability, payment-verification issues, suspected fraud, sanctions or export restrictions, quantity limitations, pricing or description errors, or other operational or legal concerns. Menē is not obligated to disclose the reason for declining, cancelling, or otherwise refusing to fulfill an order, except as required by applicable law, provided that any cancellation after acceptance is made in accordance with these Terms.
A binding contract is formed only when Menē sends an express order-acceptance or shipment-confirmation email. Menē may authorize or process payment before acceptance. If Menē does not accept an order after payment has been authorized or collected, Menē will void the authorization or refund the amount collected. Menē may cancel an order and issue a refund where Menē discovers a material error in product description, availability, weight, metal price, currency conversion, taxes, shipping charges, promotional pricing, discount eligibility, or other order information, or where the order violates these Terms or another applicable Menē policy.
A restocking fee of up to 10% will be deducted for orders cancelled after they have shipped or more than 24 hours after they were placed. Orders returned after 3 failed delivery attempts will be reshipped upon customer confirmation. After 14 days of no customer confirmation, these orders will be cancelled and a restocking fee of up to 10% deducted.

Pricing

Pricing of Investment Jewelry

Prices for Investment Jewelry fluctuate based on the applicable precious-metal price, Product weight, currency exchange rates, and Menē’s stated manufacturing and design charges. The price shown when an order is submitted may be subject to correction in accordance with the Market Disruption and Pricing Error provisions of these Terms.

Investment Jewelry is individually crafted and may vary in weight by up to 0.5 grams for in-stock Products and up to 1 gram for Crafted-on-Demand Products. The final price of Crafted-on-Demand Investment Jewelry may be adjusted to reflect its final weight.

The real-time value displayed in My Collection is an informational estimate based on metal weight and prevailing metal prices. It is not an appraisal, guaranteed resale price, or representation that the Product has appreciated or will retain its purchase price. Any actual exchange or buyback value will be determined in accordance with the Lifetime Guarantee and the Product’s authenticated weight.

Pricing of Silver Jewelry

Silver Jewelry is sold at a fixed retail price and is not priced solely by reference to the Product’s silver weight or the prevailing market price of silver. Silver Jewelry is not Investment Jewelry, is not included in My Collection metal-value tracking, and is not eligible for the Menē Lifetime Guarantee. Menē does not represent or guarantee that Silver Jewelry will appreciate or retain value.

No Investment Advice or Guarantee

Menē Products are jewelry products and are not securities, financial instruments, deposit accounts, or investment-advisory products. Menē does not provide investment, financial, tax, or legal advice. Precious-metal prices may increase or decrease, and the resale, exchange, or buyback value of a Product may be less than its purchase price. Customers should make purchasing decisions based on their own circumstances and, where appropriate, consult their own professional advisers.

Payment must be made or authorized using a payment method available during the checkout process. Available payment methods may vary and may be added, removed, or modified by Menē from time to time.If we are unable to accept your Order for any reason we will, at our option, either reject your debit or credit card or refund any money paid by you for that Order. We will not dispatch the Product(s) until we receive payment in full. Please note it is possible that your card issuer may charge you an online handling or processing fee for which we are not responsible.

For payment by card, all credit and debit cardholders may be subject to authorization and authentication. If the issuer of your payment card or our service provider refuses to, or does not for any reason authorize or validate the payment, we will not be liable in these circumstances for any delay or non-delivery in respect of the Product(s) which you have ordered.

For payment by bank wire, funds must be received within ten (10) business days of acceptance of your order. Failure to send a bank wire will result in the cancellation of your order.

By providing payment and account information, you authorize Menē and its service providers to use and transmit information reasonably necessary to verify your identity, prevent fraud, validate payment, process the transaction, and confirm the delivery address, in accordance with Menē’s Privacy Policy.

Shipping

Menē products are shipped with a signature requirement to residential addresses or your place of business only.

Estimated duties and taxes at checkout may differ from the final amount levied by your local customs office. Menē is not responsible for any difference between estimated and final duties or taxes, except as required by applicable law.

If you request or authorize delivery without a signature, redirect the shipment, authorize delivery to a third party, or otherwise modify Menē’s prescribed delivery instructions, shipping insurance may cease to apply to the extent permitted by the carrier’s terms and applicable law. Menē will not be responsible for loss or damage resulting from a customer-authorized change to the delivery method or destination, except where liability cannot lawfully be excluded.

Shipping to post office boxes, post offices, mail forwarding companies, military bases, or hotels is prohibited.

Shipping insurance remains subject to the carrier’s terms and Menē’s delivery instructions. Customers must promptly cooperate with carrier delivery requirements and may not redirect or hold a shipment without Menē’s authorization. Arranging a hold for customer pickup at a FedEx Ship Center is prohibited.

In the event of loss or damage, you must notify Menē within 3 days of receipt of your order. Failure to notify Menē promptly may impair Menē’s ability to investigate the claim or obtain recovery from the carrier, but does not limit any non-waivable rights under applicable law.

Delivery, Title, and Risk

We aim to deliver Product(s) to you within the disclosed timeframe in accordance with the contract between us, though we cannot confirm the date of delivery at the time orders are placed.

We shall not be liable for any locally imposed goods and services taxes, value added taxes, import duties, or other levies imposed by or at the country of delivery. You shall remain solely responsible for any fees, taxes, or charges associated with delivery of the Product(s) to you over and above the insured shipping service provided by Menē on all orders without charge to you.

Ownership and risk of the Product(s) will pass to you on delivery.

Except for any express guarantee stated in these Terms or on the applicable product page, Menē does not provide any additional voluntary product warranty. This limitation does not exclude or restrict any warranty, guarantee, right, or remedy imposed by applicable law.

You should inspect the Product(s) when you receive them for defects or damage. If you find a defect or damage you must tell us as soon as possible so that we can look into the issue further for you.

Purchased gift cards are issued by email within 48-72 hours of the order being placed.

Nothing in this section affects your legal rights.

Delivery dates are estimates only. Menē is not responsible for delays caused by carriers, customs, severe weather, governmental action, security review, payment verification, or other events outside Menē’s reasonable control. Nothing in this paragraph limits any right to cancel arising under mandatory consumer law.

Product Information

Please note that some Menē Products may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other Products may be represented at a larger size than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.

To determine the correct Menē ring size, the Ring Sizing Charts and Ring Comparison guide must be used to ensure proper fit. Please refer to the following Help Center articles for assistance in using the guides:

Sizing tools not supplied or approved by Menē may produce different results because jewelry-sizing standards and measurement methods may vary. Customers are responsible for reviewing Menē’s sizing guidance before ordering. Product colors, finishes, textures, and metal appearance may vary slightly due to lighting, screen settings, photography, craftsmanship, and natural material variation.

Menē Lifetime Buyback Guarantee

Eligible Investment Jewelry may qualify for Menē’s Lifetime Buyback Guarantee, subject to these Terms, account eligibility, authentication, Product condition requirements, payment status, applicable fees, and Menē’s then-current buyback or exchange procedures. For an eligible Product accepted by Menē, the applicable value will be calculated using the Product’s authenticated precious-metal weight as determined by Menē upon receipt, inspection and assay of the returned Product, and the prevailing metal price at the time determined by Menē, less the disclosed fee and any other permitted deduction. The Lifetime Buyback Guarantee does not guarantee recovery of the original purchase price or any appreciation in value.

Silver Jewelry is not eligible for the Lifetime Buyback Guarantee or precious-metal buyback program. Menē may, subject to its then-current return and exchange policy, permit an exchange of Silver Jewelry presenting a verified manufacturing or craftsmanship defect. This does not affect any mandatory rights relating to defective products.

Buybacks

A buyback is a separate transaction subject to Menē’s acceptance and authentication of the Product. Submission of a buyback request does not obligate Menē to purchase the Product.

US and Canada

A buyback must be requested from your Menē Dashboard. Requests can only be made 60 days after the order is fulfilled.

International

For buyback requests outside the US and Canada, please contact Customer Care for further instructions.

All Menē Credit used to purchase the returned product will be fully reissued. Discount codes applied to your original purchase will not be reissued. PayPal payment will be issued to the email associated with your Menē account.

You will be emailed a prepaid, insured return shipping label within seven (7) business days of return approval. Buyback requests will be cancelled if the product is not returned to Menē within three (3) weeks of receiving the return shipping label.

The return package must include only the products you have selected to return. Shipping insurance will not cover additional items included in the package.

The items you wish to return must be packaged in two (2) shipping boxes by you and not by the carrier. Completely seal all boxes with packing tape. Drop-off is allowed at the following locations only:

FedEx: FedEx Store or FedEx Ship Center
UPS: Official UPS Store or UPS Access Point

A receipt must be obtained to confirm that the package was dropped off.

For eligible 24k gold or pure platinum Investment Jewelry: your returned product will be assessed for authenticity. Payment ordinarily will be issued within seven business days after completion of the assessment, although additional time may be required for authentication, fraud review, payment processing, or legal compliance.

If the Certificate of Authenticity is not included, Menē may deduct an additional authentication fee of up to 5%, where disclosed and permitted by applicable law.

Menē is not responsible for any loss that may occur if these instructions are not followed.

Products ordered with the Affirm payment method must be paid in full in order to be eligible for the Menē Lifetime Buyback Guarantee and to exchange or sell the item.

The Lifetime Buyback Guarantee is not valid for gifted items not transferred to the gift recipient's Menē account. Please see our Help Center article for instructions on transferring a gifted item.

European Union Order Cancellations

Customers with orders shipping to an address in the European Union may cancel an eligible order prior to fulfillment through the Orders section of their Menē account. Upon cancellation, amounts paid will be refunded to the original payment method, except for orders paid by cryptocurrency or bank wire, which will be refunded as Menē Credit.

Returns of non-engraved items

Unless otherwise identified as final sale, non-engraved Investment Jewelry or Silver Jewelry may be returned or exchanged in accordance with this section. Silver Jewelry is not eligible for the Menē Lifetime Buyback Guarantee or precious-metal buyback program, and is not subject to the metal-price authentication or Certificate of Authenticity assessment requirements applicable to Investment Jewelry.

The return rights described below apply in addition to any non-waivable cancellation, withdrawal, refund, repair, replacement, or other consumer rights available under applicable law. If you are not completely satisfied with your order, you may return it for merchandise credit (Menē Credit) within seven (7) days of receipt via the My Collection section of your Menē account. For orders shipped to an address in the European Union, eligible Products may be returned within twenty (20) days of fulfillment.

Please contact Customer Care to request a return for a refund.

If you return your product for a Menē Credit refund, you will receive merchandise credit for its full value.

If you return your product for a refund using the original payment method of your order, you will receive a refund of the purchase price actually paid for the returned Product, excluding any non-refundable shipping, duties, taxes, promotional amounts, or other charges to the extent permitted by law. For discretionary returns to the original payment method, Menē may deduct a restocking fee of up to 10% where disclosed at checkout and permitted by applicable law. No restocking fee will apply where the Product is defective, incorrectly supplied, or returned pursuant to a non-waivable statutory right.

All Menē Credit used to purchase the returned product will be fully reissued. Discount codes applied to your original purchase will not be reissued.

You will be emailed a prepaid, insured return shipping label within seven (7) business days of return approval. You must return your Menē product within seven (7) days of receipt of the return shipping label. For returns originating from the European Union, a return shipping fee of up to $165 will apply and be deducted from the applicable refund or Menē Credit refund.

The return package must include only the products you have selected to return. Shipping insurance will not cover additional items included in the package.

FedEx: FedEx Store or FedEx Ship Center
UPS: Official UPS Store or UPS Access Point

A receipt must be obtained to confirm that the package was dropped off.

For eligible 24k gold or pure platinum Investment Jewelry: your returned product will be assessed for authenticity. Payment ordinarily will be issued within seven (7) business days after receipt and completion of the assessment, although additional time may be required for authentication, fraud review, payment processing, or legal compliance.

Please include the Certificate of Authenticity with your return. If it is not included, a 5% assessment fee will apply.

Menē is not responsible for any loss that may occur if these instructions are not followed.

Returns of engraved items

Engraved, customized or otherwise personalized Products are final sale and are not eligible for discretionary return or exchange.

Redemption and the Chain of Integrity

Menē may refuse any returned item that is not an authentic Menē Product or does not correspond to the approved return request. If a customer knowingly or negligently submits a non-Menē item, materially misdescribes an item, or submits an altered or counterfeit item, Menē may charge reasonable documented costs of authentication, handling, storage, insurance, or return shipment, to the extent permitted by law.

Menē Account, Discount, and Credit Policies

Please refer to the terms of our Menē Account, Discount and Credit Policy, to ensure that your order can be processed efficiently:

Menē Account

Each Menē customer may sign up for one (1) account only. Should a duplicate Menē account be found, any order placed with any of the accounts will be cancelled immediately and Menē Credit and/or discounts used in the order will be deemed invalid.

Menē Credit

Menē Credit is a digital balance issued by mene.com as a result of a buyback, product return, exchange, marketing promotion, or customer service accommodation. Menē Credit is linked to the customer’s account and can be applied to eligible purchases on the website.

May be used together with a Discount Code, unless otherwise specified
Is non-transferable, has no cash value, and may not be redeemed for cash
Is subject to the expiry period communicated at the time of issuance or displayed within the customer’s account
Will expire in accordance with the applicable expiry period unless prohibited by applicable law
Is distinct from purchased gift cards

Menē Credit is not a bank account, deposit, security, or stored-value product except to the extent expressly required by applicable law. Menē Credit may not be purchased unless expressly offered by Menē.

Referral Program

The Menē Referral Program (“Program”) allows eligible customers to refer new customers to Menē using a referral code or link provided by Menē.

Upon signing up for a Menē account, you will be provided with a unique referral link (“Invite Link”) that enables you to earn Menē Credit by referring friends and family to the platform. The credit may then be applied against the cost of future purchases from the Website (“Referral Credit”).

Invite Links can be shared directly with family and friends via email, text message, Facebook, and X. When a new customer makes their first qualifying purchase of $1,000 or more using a valid Invite Link, the new customer will receive 10% off of the order (“Referral Discount”), and the referring customer will receive a $100 in Referral Credit.

Referral Discounts cannot be combined with other offers or promotional pricing, and are not active during sale periods. Referral Credit is ordinarily issued within 15 business days after shipment of the referred customer order.

For the purposes of the Program, a qualifying purchase must be the referred customer’s first purchase from Menē, have a purchase value of at least $1,000, and be completed using a valid Invite Link. Menē may delay, withhold, reverse, or cancel Referral Credit if the qualifying purchase is cancelled, returned, refunded, or determined to be fraudulent, or otherwise does not satisfy the requirements of the Program.

Referral Credit is listed in the Earn section alongside corresponding Menē Credit codes, which can be applied at checkout when purchasing Menē Products. Referral Credit has no cash value, is non-transferable, and is subject to the terms and conditions applicable to Menē Credit.

The following referral program restrictions apply:

You will indemnify Menē and explicitly agree and accept that Menē is released from any claim by you for a Referral Credit in the event that you have not complied with these terms.
If you use a website or social media platform to share your Invite Link(s), we reserve the right to terminate your participation in the Program should we determine that you or your website is unsuitable or becomes unsuitable for the Program. You agree that you and (where applicable) your website (or any other website you operate or control) will not: (a) promote sexually explicit materials, violence, illegal activities, or discrimination based on, inter alia, race, sex, religion, nationality, disability, sexual orientation, or age; (b) incorporate any materials that infringe or assist others to infringe on any copyright, trademark, or other intellectual property rights or to violate the law; (c) make any representations, warranties, or other statements concerning Menē or any of their respective products or services, except as expressly authorized herein; (d) be in any way unlawful, harmful, threatening, defamatory, obscene, harassing, abusive, or racially, ethnically or otherwise objectionable to us in our sole discretion (“Objectionable Content”); (e) contain software downloads that potentially enable diversions of commission from other affiliates in the Program; (f) promote any illegal activity, including, but not limited to, warez, cracking, and hacking sites or any website that Menē considers inappropriate.
It is your responsibility to ensure your own compliance with the laws and regulations of the jurisdiction in which you reside, including but not limited to, any requirements relating to disclosure of commissions, data protection, and tax. You must not participate in the Program where doing so would be prohibited by any applicable law or regulation.
It is your responsibility to ensure your own compliance with the terms, conditions, guidelines, and policies of any third party services used by you in connection with the Program, including but not limited to email providers, social networking services, and ad networks.
It is entirely your responsibility to follow all applicable intellectual property and other laws that pertain to your website. You must have express permission to use any copyrighted material, whether it be writing, an image, or any other copyrightable work. We will not be responsible (and you will be solely responsible) if you use copyrighted material or other intellectual property in violation of the law or any third party rights.
You will not infringe any copyright, trademark, or intellectual property rights when promoting Menē to potential customers, which includes, but is not limited to, the use of images, video, or written material in your promotional materials and campaigns.
Menē has the right to monitor your website(s) at any time to determine whether you are acting in accordance with these terms.
Menē reserves the right to terminate this relationship and your participation in the Program immediately and without notice to you should you commit fraud, misuse your membership, or abuse the Program in any way. If any such fraud or abuse is detected, Menē shall not be liable to you for any Referral Credit for such referrals.
Menē may, from time to time, at its discretion, change, suspend or discontinue any aspect of the Program or remove, alter, or modify any tags, text, graphic or banner ad in connection with a link.
Menē has a strict no spam policy. You agree that, if you promote Menē via email, you accept responsibility for ensuring that your mailing lists are up to date, “opt-in” only, and fully compliant with your local data protection legislation, the federal CAN-SPAM Act of 2003, Canada’s Anti-Spam Law, and data protection and spam legislation where the recipient is based (the “Spam Laws”). All emails sent in connection with the Program must include the appropriate party’s opt-out link.
It is solely your obligation to ensure that your communications comply with the Spam Laws and any applicable local data protection legislation. You agree not to rely upon Menē’s approval of your email for compliance with the Spam Laws, or assert any claim that you are in compliance with the Spam Laws based upon Menē’s approval.
Other prohibited forms of advertising include the use of unsolicited commercial email (UCE), postings to non-commercial newsgroups, and cross-posting to multiple newsgroups. You may post to newsgroups to promote Menē, provided that the newsgroup explicitly welcomes commercial messages.
Participants who, among other keywords or exclusively bid in their Pay-Per-Click (“PPC”) campaigns or keywords such as Menē.com, Menē, www.Menē, www.Menē.com, and/or any misspellings or similar alterations of these – be it separately or in combination with other keywords – and do not direct the traffic from their own website prior to re-directing it to ours, will be considered trademark violators, and will be banned from the Program. We reserve the right to expel any trademark violator from our Program without prior notice and on the first occurrence of such PPC bidding behavior, and to withhold payment of all Referral Credit(s).
You are expressly prohibited from using any persons, means, devices, or arrangements to commit fraud, violate any applicable law, interfere with other affiliates or falsify information in connection with referrals through the links or the generation of Referral Credits or exceed your permitted access to the Program. Such acts include but are in no way limited to, using automated means to increase the number of clicks through the Links or completion of any required information, using spyware, using stealware, cookie-stuffing and other deceptive acts or click-fraud. Menē shall make all determinations about fraudulent activity in its sole discretion.
Each party to these terms is an independent contractor in relation to the other party with respect to all matters arising under these terms. Nothing herein shall be deemed to establish a partnership, joint venture, association, introducing broker, money manager, or employment relationship between the parties. You will have no authority to make or accept offers or representations on Menē’s behalf.

SMS and Text Messaging

By consenting to Menē's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Menē through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order status updates, account alerts). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program to make any purchases, and that your consent is not a condition of any purchase with Menē. Your participation in this program is completely voluntary. You may opt out of the Service at any time. Text the single keyword command STOP to Menē or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless you initiate them. If you have subscribed to other Menē mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

We do not charge for SMS/text messaging service, but you are responsible for all charges and fees imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

Message frequency may vary. Consent records, opt-out requests, and communications will be handled in accordance with Menē’s Privacy Policy.

General Terms

Entire Agreement: These Terms, the Terms of Use, and Privacy Policy shall constitute the entire agreement between the parties. In the event any provision (or part of any provision) of these terms shall for any reason be held by a court or any other competent authority to be invalid, illegal, or unenforceable, that provision, to the extent required, shall be deemed deleted and the remaining provisions shall remain valid and enforceable.

Disclaimer of Warranties: Except for express guarantees expressly stated in these Terms or required by applicable law, Products and services are provided without additional warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or any warranty arising from course of dealing or usage of trade. Menē does not warrant that any Product will appreciate, retain value, or be resalable at any particular price. This section does not exclude any warranty or consumer right that cannot lawfully be excluded.

Limitation of Liability: To the fullest extent permitted by applicable law, Menē and its affiliates, officers, directors, employees, agents, and service providers will not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, business, goodwill, data, opportunity, or anticipated savings, arising out of or relating to the Website, any Product, or these Terms. To the fullest extent permitted by applicable law, Menē’s aggregate liability arising out of or relating to a Product or transaction will not exceed the amount paid by the customer for the Product giving rise to the claim.

Indemnification: You agree to indemnify and hold harmless Menē and its affiliates from third-party claims, damages, liabilities, and reasonable costs arising from your fraudulent or unlawful conduct, your material breach of these Terms, your infringement of another person’s rights, or your unauthorized commercial use of the Website or Products. This obligation does not apply to claims arising from Menē’s own breach, negligence, or misconduct.

Sanctions and Export Compliance: Menē may decline, suspend, or cancel a transaction where necessary to comply with sanctions, anti-money-laundering requirements, export controls, customs laws, fraud-prevention measures, or other legal obligations. You represent that you are not prohibited from transacting with Menē under applicable law and will not purchase or transfer Products in violation of applicable trade restrictions.

Assignment: Menē may assign or transfer its rights and obligations under these Terms in connection with a merger, reorganization, sale of assets, financing, or transfer of the relevant business. You may not assign your rights or obligations without Menē’s prior written consent, except where applicable law provides otherwise.

Survival: Provisions that by their nature should survive termination or completion of a transaction—including intellectual-property, payment, disclaimer, limitation-of-liability, indemnification, dispute-resolution, and fraud-prevention provisions—will survive.

Notices: All notices given by you to us must be given in writing to the postal or email address set out at the beginning of these Terms. We may give you notice at either the email or postal address you provide to us when placing an Order.

Force majeure: Neither party shall be in breach of these Terms nor liable for delay in performing, or failure to perform, any of its obligations under this Agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control. In such circumstances, the affected party shall be entitled to a reasonable extension of the time for performing such obligations.

Market, Pricing and Systems Disruption: Precious-metal prices, currency rates, taxes, duties, and third-party data feeds may change rapidly or be affected by market volatility, outages, cyber incidents, data errors, governmental action, or other disruption. If Menē reasonably determines that an order was placed using materially incorrect market, currency, pricing, weight, tax, discount, or system data, Menē may correct, suspend, or cancel the order. Menē will notify you of any material adjustment, and you may cancel the affected order and receive a refund if you do not accept the corrected amount.

Law and forum: These terms will be governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict of laws principles. Except as otherwise required by applicable law, you agree to submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York for the purpose of any suit, action or other proceeding arising out of these terms or your use of the Menē Website. Notwithstanding the foregoing, Menē may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights, prevent fraud, or enforce other rights for which such relief is appropriate.

Language: The parties to this Agreement agree that this Agreement and any related document be written in English. Notwithstanding any other provision of these terms, any translation of these terms is provided for your convenience only. The meanings of terms, conditions and representations herein are subject to definitions and interpretations in the English language.

Rights of third parties: A person who is not a party to this Agreement shall not have any rights under or in connection with it.

No Waiver: Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.