Frequently Asked Questions
When can I expect to receive my order?You can expect to receive your order within 5-7 business days. Orders shipped outside the US may take longer to receive due to local customs processing. All Crafted-on Demand items are made just for you. Most pieces ship within a week, but those…Does Menē offer any payment plans or financing?Menē offers financing through Affirm for qualified customers in the United States and Afterpay for customers in Canada, the United Kingdom, Australia, and New Zealand.What is the Menē Lifetime Buyback Guarantee?24k gold and pure platinum Menē Products are eligible for the Menē Lifetime Buyback Guarantee, which allows you to exchange or sell your investment jewelry at any time for its current value, minus a 7% fee for Menē Credit and a 10% fee for PayPal…How do I determine my ring size?Please refer to our Ring Sizing Chart. To determine your size using one of your own rings, please refer to our printable Ring Comparison Guide.How does engraving work?Engraving is available for $75 per item. Due to Menē’s design aesthetic, engraving is available in one font, uppercase letters, and the option of one or two lines, depending on the piece. Lowercase letters and special characters are not available.…
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