Can a gift recipient return jewelry?
If a Menē piece has been gifted, the item must be transferred to the recipient's account via email. Navigate to My Collection in your Menē account dashboard, locate the item you wish to transfer, and click Transfer. Then follow the instructions.
The gift recipient must have an account and accept the transfer in order to complete the process.
Once the transfer is complete, the recipient will be able to track the value of their gifted piece and initiate a Return or a Buyback.
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More on Returns
- If I am not satisfied with my Menē item, can I return it for a refund or merchandise credit?
- What happens once a Return is being processed?
- Will gift cards and/or discount codes used in an order be refunded for Returns?
- When can I expect to receive my refund for a Return?
- Can I track the status of my Return?
- I live outside of the USA & Canada, how can I initiate a Return?
- I paid import taxes to receive my order. Can I get a refund of the import taxes paid?
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